We're sorry to hear that you've not received a response to your email or account query. We respond to most customer queries within a few hours, so if you've not received a response by email, please check your email spam or junk folder. If you find our emails to you in your spam folder, you will need to add Hayu to your safe senders list. For more information on how to do this, please see the details for your provider below. 

If you've checked your spam/ junk folder and still not received anything, please reach out to us via Twitter (@hayuhelps) or via Facebook.  

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