Hayu Support

Help & Support

Where is Hayu available?
Can I contact you via Facebook or Twitter?
Does Hayu work on both mobile & Wifi?
Why do I get an error saying my device is not supported?
Do Hayu shows have local language subtitles?
What is the best Browser to use?
I'm being asked to install Silverlight. What is it?
Who can I contact for customer support at Amazon?
Can I use Hayu with an Apple Mac?
The Hayu website isn't appearing on my browser

Where is Hayu available?

Hayu is available across most European countries, Australia, New Zealand, Canada, Iceland, The Philippines, Singapore and Hong Kong. For a full list o...

Can I contact you via Facebook or Twitter?

Yes you can. While we would love to hear from you on Facebook, it is not the best way to reach our customer service team. We are here to help 24/7 vi...

Does Hayu work on both mobile & Wifi?

Yes, Hayu works best on a strong wifi connection, but it does work on mobile too. When you're using a mobile connection, we work out the best way to ...