Hayu Support

Why can't I play video on my TV device?
Can I download shows to watch?
I am having playback issues on Mac
I am having playback issues on Mac using the Safari Browser
I am having playback issues on Mac using the Google Chrome Browser
Can I watch Hayu on holiday?
How many simultaneous streams can I have?
When are shows that premiere in the United States available on Hayu?
How do I clear my browser cache and cookies?
I'm getting a Silverlight error on playback. How can I fix this?

Why can't I play video on my TV device?

If you're having playback issues on your TV device, you may need to update your device software or change your settings. Please click below to find ou...

Can I download shows to watch?

Yes! Hayu allows you to download episodes to view offline using the Hayu app on iOS and Android smartphone and tablet devices.You can find your downlo...

I am having playback issues on Mac

if you have recently updated to Apple's new operating system, High Sierra, you may have experienced video playback issues on Hayu using Safari or Goog...