Help & Support
Billing
Top questions
How much does Hayu cost?
I unsubscribed but still got charged?
How do I update my card details?
Account
Top questions
I’ve already got a Hayu account. Can I use it with Amazon Fire TV?
Can I subscribe via the mobile or TV app?
I’m a new user. Can I subscribe via Samsung TV?
Video
Top questions
Why can't I play video on my TV device?
I am having playback issues on Mac using the Safari Browser
I am having playback issues on Mac using the Google Chrome Browser
Devices & Partners
Top questions
How can I pair my Hayu account with my Amazon Fire TV stick?
Which platforms can I watch Hayu on?
How can I watch Hayu on my Apple TV device?
Content
Top questions
Can I download shows to watch?
I am having playback issues on Mac
Can I watch Hayu on holiday?
General
Top questions
Where is Hayu available?
Can I contact you via Facebook or Twitter?
Does Hayu work on both mobile & Wifi?