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Why can't I play video on my TV device?

If you're having playback issues on your TV device, you may need to update your device software or change your settings. Please click below to find out how you can make these updates for your device.

If your device is not listed below or if you've tried these steps and are still having issues, please contact us via Live Chat or via the Message Us button below. We'd love to help! 

Apple TV 
Amazon Fire TV
Chromecast
Roku
Telstra

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