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Top questions in Billing

I unsubscribed but still got charged?

We're sorry to hear that - sometimes things go wrong. To remedy this, please contact our support team via the 'Message Us' button below and we'll do o...

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How do I update my card details?

You can update your payment details the "Payment Details" section on your account. 

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How do you charge my account?

hayu is a rolling monthly service and we will charge you every month on the date you signed up. If your billing date is scheduled for a date that does...

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