Hayu Support

Help & Support

I unsubscribed but still got charged?
How much does Hayu cost?
How do I update my card details?
Can I subscribe via the mobile or TV app?
How do I unsubscribe from Hayu on Samsung TV?
How do you charge my account?
Telstra Account Subscriptions
I've lost my card? What do I do now?
Why have I been charged during my free trial?
Can I change the day I get billed on?

I unsubscribed but still got charged?

We're sorry to hear that - sometimes things go wrong. To remedy this, please contact our support team via the 'Message Us' button below and we'll do o...

How much does Hayu cost?

If you subscribe via Hayu.com or the Hayu mobile applications, the price of Hayu in your country is listed below. If you're new to Hayu, you'll get a ...

How do I update my card details?

You can update your payment details the "Payment Details" section on your account.